Orders over $100 are free shipping otherwise it is a flat rate of $7. Delivery within 1 - 4 working days.
The Powder Room ships to destinations within New Zealand only and we use NZ couriers.
Orders placed via our website during a normal working week will be processed and dispatched within 24 hours. Orders received over the weekend, or on a New Zealand public holiday, will be processed the following business day.
All prices are shown in NZD.
If you have questions about your order or shipment, please email us at firstname.lastname@example.org.
At The Powder Room, we pride ourselves on providing top-of-the-shelf products that you will love.
So, if you find yourself in the unfortunate situation of receiving a faulty product, we will send you a new product at no cost to you.
Please contact us at email@example.com and we’ll arrange for your replacement.
Please do note under the New Zealand Consumer Guarantees Act, we will not offer a refund or exchange service if you change your mind or dislike the texture or the fragrance of your product after purchase.